PRIVACY POLICY

Welcome to gemstonecrystal.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

  1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment-related information processed securely by third-party payment providers
  • Device and browsing information such as IP address, browser type, and cookies

2.How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders or inquiries
  • Improve website performance and user experience
  • Prevent fraud and maintain website security

3. Payment Security

    Payments may be processed securely through trusted third-party providers such as Stripe, PayPal, or Wise. We do not store full payment information on our servers.

    1. Cookies

    Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content.

    1. Information Sharing

    We do not sell your personal information. We may share necessary information with trusted logistics providers, payment processors, or service providers only when required to complete services.

    1. Data Protection

    We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

    1. Contact

    If you have questions regarding this Privacy Policy, please contact us.

    Business Address:
    Oak Lodge Close,
    Stanmore,
    HA7 4QB,
    United Kingdom