All orders are usually processed within 1–3 business days after payment confirmation.
Due to the fragile and unique nature of natural mineral specimens and crystals, some large, delicate, or high-value items may require additional preparation time of up to 5 business days to ensure safe and secure packaging. Certain fragile specimens may also require reinforced custom packaging to reduce transportation risks during international shipping.
We ship worldwide and provide tracking information for eligible shipments.
Estimated delivery times:
- Asia: 7–14 working days
- Europe & North America: 10–25 working days
- Other international destinations: depending on customs clearance and local delivery conditions
Please note that delivery times are estimates only and may be affected by customs inspections, airline schedules, weather conditions, local courier delays, or other international shipping factors beyond our control.
To maintain authenticity and professional handling standards, certain mineral specimens may be shipped directly from our sourcing partners and packing facilities located in Pakistan.
Photos or videos of items and packaging may be recorded before shipment for order verification and quality assurance purposes.
Customers are responsible for any customs duties, import taxes, VAT, or local handling fees required by their country or region.
If incorrect shipping information is provided by the customer, resulting delays, failed deliveries, or additional shipping costs will be the responsibility of the buyer.
If a shipment is returned due to failed delivery attempts, refusal to pay customs fees, or incorrect address details, reshipping costs may apply.
Business Address:
Oak Lodge Close
Stanmore
HA7 4QB
United Kingdom